Job Description
Job Description
Role Title | Data Analyst |
Reports To | Project Manager/ Database Lead |
Direct Reports | NA |
Indirect Reports(Upto N-2) | NA |
Role Purpose
The purpose of this role is to interpret data and turn intoinformation (reports, dashboards, interactive visualizations etc) whichcan offer ways to improve a business, thus affecting business decisions.
Do
- Managing the technical scope of the project in line with therequirements at all stages
- Gather information from various sources (data warehouses,database, data integration and modelling) and interpret patterns andtrends
- Develop record management process and policies
- Build and maintain relationships at all levels within the clientbase and understand their requirements.
- Providing sales data, proposals, data insights and accountreviews to the client base
- Identify areas to increase efficiency and automation ofprocesses
- Set up and maintain automated data processes
- Identify, evaluate and implement external services and tools tosupport data validation and cleansing.
- Produce and track key performance indicators
- Analyze the data sets and provide adequate information
- Liaise with internal and external clients to fully understanddata content
- Design and carry out surveys and analyze survey data as per thecustomer requirement
- Analyze and interpret complex data sets relating tocustomer’s business and prepare reports for internal and externalaudiences using business analytics reporting tools
- Create data dashboards, graphs and visualization to showcasebusiness performance and also provide sector and competitorbenchmarking
- Mine and analyze large datasets, draw valid inferences andpresent them successfully to management using a reporting tool
- Develop predictive models and share insights with the clients asper their requirement
Stakeholder Interaction
Stakeholder Type | Stakeholder Identification | Purpose of Interaction |
Internal | Project Manager/ Database Lead | Regular reporting & updates |
External | Clients | Client engagement, reviews etc |
Display
Lists the competencies required to perform this role effectively:
- Functional Competencies/ Skill
- Leveraging Technology – Knowledge of current and upcomingtechnology (automation, tools and systems) to build efficiencies andeffectiveness in own function/ Client organization – Expert
- Process Excellence – Ability to follow the standards and norms toproduce consistent results, provide effective control and reduction ofrisk – Expert
- Technical knowledge – knowledge of various programminglanguages/ software (Python, Microsoft Excel, VBA, Matlab, SQL etc) andtools on data analytics – Expert
Competency Levels | |
Foundation | Knowledgeable about the competency requirements. Demonstrates (inparts) frequently with minimal support and guidance. |
Competent | Consistently demonstrates the full range of the competencywithout guidance. Extends the competency to difficult and unknownsituations as well. |
Expert | Applies the competency in all situations and is serves as a guideto others as well. |
Master | Coaches others and builds organizational capability in thecompetency area. Serves as a key resource for that competency and isrecognised within the entire organization. |
- Behavioral Competencies
- Formulation &Prioritization
- Client centricity
- Execution Excellence
- Passion for Results
- Confidence
- Business Acumen
Deliver
No. | Performance Parameter | Measure |
1. | Analyses data sets and provide relevant information to the client | No. Of automation done, On-Time Delivery, CSAT score, Zero customerescalation, data accuracy |