Associate | Cognizant

Job Description

Responsibility:

Design:

• Support in analysis of requirements and identification of missing requirements/gaps if any.
• Make estimates based on the requirement and complexity.
• Prepare technical specification document.
• Submit the estimates for review.
• Conduct feasibility/impact analysis and submit for review.

Coding:

• Analyze allocated task and understand low level and high level design.
• Conduct coding as per finalized technical specification document.
• Follow coding standards and best practices to check code quality.
• Share developed code for review.
• Rework on the code based on inputs if required.
• Identify unit test case scenarios based on design.
• Prepare unit test cases and test data.
• Conduct unit testing.
• Fix defects identified during unit testing.
• Prepare unit test document based on the test results and share the same for review.
• Provide periodic status update to supervisor and highlight / recommend any changes in design based on challenges faced during development.
• Support in the preparation of code review document.

Testing:

• Coordinate with QA team during the testing phase.
• Address queries raised by QA within defined timelines.
• Investigate any defect raised and establish need for fixing.
• Fix defects identified during functional / non functional testing.
• Understand the defect impact / criticality and handle accordingly.
• Raise issues to leads/QA.
• Report defect status as per project standard process within agreed timelines.
• Fix defects identified during UAT within agreed timelines.
• Submit revised code for review.

Deployment Support & Closure:

• Prepare knowledge transfer document to be shared with the support team.
• Conduct allocated transition tasks as per timelines.
• Address queries/provide assistance in fixing issues during warranty period.
• Provide prompt response during production.
• Fix defects as and when required.
• Create transport code based on the fix.
• Share activity status and highlight concerns if any.

Service Support & Maintenance:

• Attend user calls, and capture required information and incident details for logging.
• Make changes in the code as required and run appropriate tests.
• Close tickets in five days (or as per defined SLAs) once the incident is resolved.
• Work out solution for the error and transfer to change management.
• Make minor code changes as and when required.
• Share solution developed with the product owner for review.
• Close the problem after validating the permanent fix rolledout to production.

Knowledge Management:

• Create specific artifacts for tasks allocated by Lead.
• Share artifact with supervisor for review.
• Upload article in the knowledge management repository.
• Seek inputs from knowledge repository to resolve problems.
• Apply best practices/ learning to own code.

Training & Recruitment:

• Provide inputs in creation of training courses and supporting artifacts on the training server such as demo, presentation.
• Conduct small training courses.
• Conduct technical, face to face interviews with candidates and support recruitment process.

Must Have Skills

• IQVIA OCE Marketing
• IQVIA OCE Sales
• Sales operations-Execution