Associate Operations | S&P Global

Job Description

The Team:

S&P Global’s Enterprise Solutions brings together solutions that help customers comply with regulatory requirements while reducing the risk, cost, and complexity of running their businesses. In addition, it offers a diverse range of solutions in the lending market.

The Financial Operations & Reporting Team is a centralized unit that manages Client, Services Provider, and Business Partner billing. Apart from revenue assurance, the unit’s core deliverables also include various reporting such as ad-hoc client billing reports, financial reporting for P&L, invoice dispute resolution, customer/product contract reports, etc.

The Impact:

A FinOps Associate plays a very significant role in the business as this person assures revenue for the business and is expected to provide revenue/utilization-related business insight to the leadership team based on which they make important business decisions. Since money is a very sensitive issue for all the parties involved (internal as well as external), validation of claims and dispute resolution becomes critical for business relations.

What’s in it for you:

• Business vertical exposure: We service a host of different businesses (Tax, Regulatory, Trade, KYC, etc), exposing a FinOps Associate to these industries.
• Business understanding and Leadership exposure: Since we partner with various internal and external stakeholders for our day-to-day operations, a FinOps Associate gets the opportunity to work with all connected internal groups (Ops, Dev, Product, Finance, etc) making a business function.
• Growth opportunity: We are servicing a division that’s going through continuous growth for the past several years. A Finops Associate becomes a part of this growth story by contributing to such organic/inorganic changes. Also, as a business, we adopt technological changes rapidly, allowing an associate to master new skills.

Responsibilities:

• Obtain a complete understanding of (1) the business lines they support and the overall business cycle (Contract-service-billing) which includes the functioning of Sales, Sales Ops, Contract Management, Order Management, Accounts Receivable, Accounts Payable, SAP Reporting, Cash Application, Operations, Client Services, etc.
• Ability to multitask, meet strict deadlines, and be a self-starter.
• Work in a high-paced environment, applying their knowledge of the Product and Process to make decisions when performing duties.
• Perform quality control checks with the team to ensure all tasks completed were properly vetted.

What We’re Looking For:

• Bachelor’s Degree (Commerce)
• Proficient in MS Excel, SQL skills, Power Query, Python are a plus
• 0-1.5 years experience preferred