Enterpret | Software Engineer

Job Description

At Enterpret, we are building unified customer feedback analytics. We centralize customer feedback across all sources, like Twitter, Salesforce, Zendesk, Customer Slack Channels, Community Forum, Surveys, and Gong calls, in one place. We use this feedback to build a custom ML model for each customer, and enable analysis like comparing cohorts, and detecting anomalies on feedback on top of it. Our customers include companies like Canva, Notion, Apollo, The Browser Company, Ironclad, Loom, and several other Product Led Growth decacorns and F500 companies.

We are backed by Kleiner Perkins, Sequoia Capital India, and Unusual Ventures.

Read more about our team, core values, and operating principles .

ent which cannot be justified.

Roles & Responsibilities

As an early-stage member of the team, some of your responsibilities will include:

• Working closely with founding team to develop the backend and build out product features at a rapid pace.
• Identifying and driving innovative solutions to address the most critical needs of our customers.
• Work in close collaboration with cross-functional partners in data science, design and frontend functions.
• Solve complex engineering problems for ML Platform.
• Build cost effective and scalable systems.
• Contribute to product development by pitching in with ideas and doing proof-of-concepts.

Qualifications

• Between over 2.5 years of work experience in the industry.
• Experience of domain modelling and deep understanding of distributed systems.
• Proficiency with any part of our technology stack: Golang, Serverless, Event Driven Architectures, NoSql/SQL, Elastic Search, Graphql, Microservice Architecture
• Hands-on experience in using versioning systems like Git.
• Experience working with CI/CD pipelines.
• Experience with automated test suites
• Strong interpersonal skills and a desire to work collaboratively to achieve objectives
• Excellent organisational and analytical abilities

Benefits and Perks

• Autonomy and Ownership
• Smart, Humble and Friendly peers
• Competitive remuneration package with equity options
• Generous vacation
• Maternity and Paternity leaves
• Learning & Development resources
• Initial grant to setup home-office 
• Monthly stipend for coffee / nutritional supplements

Equal Opportunities

We are an equal opportunity employer. We ensure that none of our employees or prospective employees receives less favourable treatment as a result of age, sex, disability, marital status, colour, race, religion or ethnic origin. Equally we aim to ensure that no such employee is disadvantaged by terms and conditions of employment which cannot be justified.