FCS Process Advisor | Barclays

Job Description

About Barclays
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

Risk and Control Objective

Take ownership for managing risk and strengthening controls in relation to the work you do

Working Flexibly

Structured hybrid role:    
At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home.  We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

Introduction:
To work in a team environment for processing various transactions based on instructions within agreed timelines with accuracy to consistently provide a high-level customer service

What will you be doing?
o    Process transactions in accordance to approved process and procedures, international regulations and within pre-agreed service levels and with speed and accuracy
o    Adhere to quality control discipline, procedures and checks at all times 
o    Report issues and concerns as soon as possible to seniors/ team leaders/ managers etc in time and with complete information, in which effort is made to prevent or limit possible damage 
o    Assist team manager in administration of the section, including organizing workflow, queue management & query resolution
o    Decision-making and problem solving. 
o    Responsible for driving own performance management, collating relevant documentation, preparing for and arranging self-performance reviews
o    Thorough solution of queries & identify improvements to processes
Risk and Control: All Barclays colleagues have to ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards

What we’re looking for:
o    Graduate in any discipline
o    Effective communication, including questioning skills
o    Ability to work independently or as part of a team 
o    Achieving high standards and delivering results with accuracy and attention to detail
o    MS Office Applications proficiency (Outlook, Excel, Word & PowerPoint)
o    Ability to comprehend given set of instructions and apply the same for day to day transaction processing

Skills that will help you in the role:
o    Experience of working in BPO/KPO, experience in AML/KYC/SANCTIONS/CDD/EDD.
o    Familiarity with procedures, policies, products and services of a financial organisation
o    Ability to work within deadlines/customer demand

Where will you be working?
Noida