Human Resources and L&D | Starbucks

Job Description

• Develop, implement, and evaluate HR policies, procedures, and programs to support employee development, engagement, and retention
• Collaborate with business leaders and HR Business Partners to identify learning and development needs and design appropriate solutions
• Develop and deliver training programs for employees at all levels of the organization, utilizing a variety of delivery methods, such as classroom training, e-learning, and coaching
• Conduct needs assessments, design, and develop instructional materials, and evaluate the effectiveness of training programs
• Manage the administration of training programs, including scheduling, registration, and tracking of attendance and completion
• Support the onboarding process for new employees, including the development and delivery of orientation programs
• Manage the performance management process, including goal setting, coaching, and evaluation
• Manage HR data and provide regular HR metrics reporting to leadership
• Excellent communication skills, with the ability to communicate effectively with employees at all levels